Terms and Conditions

1. Introduction

Welcome to SoftiCation Technology Pvt. Ltd. ("we," "our," "us"). These Terms and Conditions ("Terms") govern your access to and use of our website at https://www.softication.com (the "Website") and any related services, products, or applications (collectively, the "Services").

By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or Services.

2. Acceptance of Terms

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations. Your continued use of the Website constitutes your acceptance of any modifications to these Terms.

• You must be at least 18 years old to use our services
• You are responsible for maintaining the confidentiality of your account
• You agree to provide accurate and complete information
• You are responsible for all activities under your account

3. Description of Service

SoftiCation Technology provides custom software development, SaaS solutions, digital transformation services, web development, mobile app development, cloud migration, AI/ML solutions, and related technology services (the "Services").

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

4. User Responsibilities

You agree to use our Website and Services only for lawful purposes. You are responsible for ensuring that all information you provide is accurate, current, and complete.

You agree NOT to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Attempt to gain unauthorized access to our systems or data
• Interfere with or disrupt the integrity of the Website
• Transmit any viruses, malware, or harmful code
• Copy, reproduce, or distribute our content without permission
• Reverse engineer or decompile our software
• Impersonate any person or entity

5. Intellectual Property Rights

All content, features, and functionality on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of SoftiCation Technology Pvt. Ltd. or its content suppliers and are protected by international copyright, trademark, and other intellectual property laws.

License Grant: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal or business purposes.

6. Client Projects and Deliverables

For custom development projects and client engagements:

• Project scope, timelines, and deliverables will be defined in separate service agreements
• Payment terms and schedules are as agreed upon in project contracts
• Client owns final deliverables upon full payment completion
• SoftiCation retains rights to pre-existing tools, libraries, and frameworks
• Revision requests must be made within agreed project timelines
• Additional features beyond scope require separate agreements

7. Payment Terms

For Services: Payment terms vary by service type and will be outlined in your service agreement or statement of work. Unless otherwise specified:

• All fees are quoted in Indian Rupees (INR) or USD
• Payment is due within 15 days of invoice date
• Late payments may incur interest charges of 1.5% per month
• We reserve the right to suspend services for non-payment
• Refunds are subject to our refund policy outlined in service agreements
• Taxes and duties are the responsibility of the client

8. Confidentiality

Both parties agree to maintain confidentiality of proprietary information disclosed during the course of business. Confidential information includes but is not limited to:

• Business strategies and plans
• Technical specifications and architectures
• Customer lists and data
• Pricing and financial information
• Trade secrets and proprietary methods

This obligation survives termination of the agreement for a period of 3 years.

9. Disclaimers and Warranties

Service Warranty: We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. However, we do not guarantee that:

• The Website or Services will meet your specific requirements
• The Services will be uninterrupted, timely, secure, or error-free
• Defects will be corrected immediately
• The results obtained from using the Services will be accurate

10. Limitation of Liability

To the maximum extent permitted by law, SoftiCation Technology's total liability to you for any claims arising out of or relating to these Terms or your use of our Services shall not exceed the amount paid by you to us in the 12 months preceding the claim.

We shall not be liable for any loss of profits, revenue, data, or business opportunities, even if advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless SoftiCation Technology, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, expenses, or costs (including reasonable legal fees) arising out of:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Your use of our Services
• Any content you submit or transmit through our Website

12. Termination

We reserve the right to terminate or suspend your access to our Website and Services immediately, without prior notice or liability, for any reason, including:

• Breach of these Terms
• Suspected fraud or illegal activity
• Extended periods of inactivity
• Request by law enforcement or government agencies

Upon termination, your right to use the Services will immediately cease, and we may delete your account and associated data.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Noida, Uttar Pradesh, India.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

We recommend reviewing these Terms periodically for updates. Material changes will be communicated via email or prominent notice on our Website.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

16. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of SoftiCation Technology.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us: