Privacy Policy

1. Introduction

SoftiCation Technology Pvt. Ltd. ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect

Personal Information

• Contact Information: Name, email, phone number
• Account Information: Username, password
• Communication Data: Messages, feedback

Automatically Collected Information

• Device Information: IP address, browser type
• Usage Data: Pages visited, time spent
• Technical Data: Error logs, performance data

3. How We Use Your Information

• To provide and improve our services
• To communicate with you
• To analyze website usage
• To ensure security and prevent fraud
• To comply with legal obligations

4. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device that help us provide a better experience and understand how you use our site.

Types of Cookies We Use

Microsoft Clarity

We use Microsoft Clarity to analyze user behavior. Starting October 31st, 2025, explicit consent is required for users in the EEA, UK, and Switzerland. Our cookie consent banner ensures compliance.

5. Your Rights Under GDPR

• Right to Access your personal data
• Right to Rectification of inaccurate data
• Right to Erasure ("right to be forgotten")
• Right to Restriction of processing
• Right to Data Portability
• Right to Object to processing

5. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request restriction of processing your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time if processing is based on consent

To exercise any of these rights, please contact us using the contact information provided below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS technology
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Secure data storage facilities with restricted access

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continually work to improve our security practices.

7. Third-Party Services

Our services may integrate with third-party tools and services that have their own privacy policies. We are not responsible for the privacy practices of these external services. We recommend reviewing their privacy policies to understand how they handle your data.

Third-party services we use include:

• Google Analytics - Website analytics
• Microsoft Clarity - User behavior analysis
• Google Ads - Advertising services
• Social media platforms (Facebook, LinkedIn, Twitter)
• Cloud hosting providers (AWS, Google Cloud)

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there.

SoftiCation Technology will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page. Continued use of our services after any modifications indicates your acknowledgment of such changes and agreement to be bound by the terms of the updated policy.

11. Contact Us